Paws On Tour collects and protects information about you when you...

(1) visit us at www.pawsontourexeter.co.uk

(2) create a member account on our website

(3) communicate with us via our communication forms, email and social media 

(4) interact with us offline, such as on the telephone, in writing or in-person (meet & greet sessions)

(5) place an order on our Chews Natural Treats online shop 

(6) place an order with us in person (i.e at market events)

 

We adopt this privacy notice to fulfil our service commitment to you and comply with legal obligations as we process personal information, described below. 

 

Paws On Tour is not responsible for the content or the privacy policies or practices of third parties, their websites or their apps. 

 

Before accessing, using, or interacting with the website you should carefully review this privacy notice. We may change our privacy notice from time to time and encourage you to review it whenever you interact with us. 

 

User consent: by choosing to interact with Paws On Tour including through our website, purchasing our products and by communicating with us via email, telephone or in person, you consent to the collection and use of information as described in this privacy notice and you represent that you are at least 18 years old. If you are under the age of 18 or you do not consent to the collection, use and/or disclosure of your personal information as set forth in this privacy notice, please exit and do not use our website or other applications or services.

 

Paws On Tour collects your information, as described herein, for our legitimate business purposes outlined in this privacy notice. 

 

Here is what we may collect from you:

 

• when you create an Paws On Tour member account, we may collect your name, postal address, ip address, email address, birthdate, age, unique program identifier or username and password and information about products or services purchased

• when you visit our website, our website service provider may collect your ip address, browsing history, search history and interaction with our website, application or advertisements

• when you e-mail us, sign up for notifications or subscribe to our mailing lists, we may collect your name, email and email address from which you can unsubscribe from at any time by emailing pawsontourexeter@gmail.com 

• during our free meet & greet session for dog walks including your personal details such as address & key box information 

• when you place an order on the Chews Natural Treat shop / abandon cart triggering automated emails 

• when you purchase an order with us at a market event using Square card reader - please click here for full terms and conditions from Square and how they collect data 

 

Paws On Tour also learns about you through information you make publicly available, such as on a social network or social media platforms. Please note, any content or information you share with or provide to third parties regarding Paws On Tour, your communications with Paws On Tour, or using or related to the website may not be private or confidential and is not the responsibility of Paws On Tour

 

How does Paws On Tour use information about me?

 

Paws On Tour may use and process information about you for one or more of our legitimate business purposes. For example, Paws On Tour may use your information to:

 

• Fulfil or meet the reason your information was collected or provided (provide a dog walking service or a Chews Natural Treat delivery)

• Deliver communications, information or services, and promotions through email marketing campaigns with your permission to do so from which you may unsubscribe from at any time 

• Allow you to participate in interactive features on our website and on your Paws On Tour account

• Provide support to you and other users

• Present, optimise, and maintain the security of our website and its contents

• Register, maintain, and provide notifications to you about your Paws On Tour account 

• Detect and prevent fraud or other crimes

• Respond to law enforcement requests and as required by applicable law or court order

• Personalise your website experience and to deliver content, product and service offerings relevant to your interests, including targeted offers through our website, third-party sites and via email (with your consent, where required by law)

• Taking payments via card at local market events 

 

Does Paws On Tour share the information it receives about me?

 

Your information is important to us. Paws On Tour does not and will not sell/share your personal information under any circumstance. Paws On Tour does not share or disclose information for commercial purposes without your consent, except as described below: 

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• Lawful requests and safety: we release personal information when we believe it is appropriate to comply with the law, it is necessary to protect our interests, to prevent fraud or other illegal activity, and to protect the safety of any person. nothing in this privacy notice is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

 

How does Paws On Tour secure information about me?

 

We realise that you trust us to protect your personal information. We take that trust seriously and maintain physical, electronic and procedural safeguards that are consistent with industry standards.

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While we attempt to protect the information in our possession, and account for the protection of information provided to our third-party service providers (WIX) through us, no security system is perfect, and we cannot promise that information about you will remain secure in all circumstances. Please do your part to help us keep your information secure. You are responsible for maintaining the confidentiality of your password and Paws On Tour Account, and for all activities that occur under your password or Paws On Tour Account. Paws On Tour specifically reserves the right to terminate your access to the Paws On Tour account in the event we learn or suspect you have disclosed your account or password information to an unauthorised third party. Please click here for full terms and conditions from Square card reader and how secure information. 

 

What choices do I have?

 

We welcome you to write us at pawsontourexeter@gmail.com regarding how we communicate with you and the information collected about you, including the use of the data, the nature and accuracy of the data or to opt-out of certain uses or disclosures of data. Under certain circumstances, you may also request to withdraw consent previously provided. 

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Our Information

 

Paws On Tour Exeter is located in St Thomas, Exeter - Devon. Should you have any comments or questions about how we collect and use your personal information contact us at pawsontourexeter@gmail.com.